Terms & Conditions

Agreement between DESIGNER and business or individual who requires design work find below on this page.

The client / individual is subject to the following terms and conditions:

General Working Agreement

This document defines the terms and conditions of our working relationship. All projects or services that DESIGNER may be contracted to produce for client will be subject to the following:


Long/short-term design communications project we handle in mutually advantageous way and in logical working / billing phases.
Concept revisions, extensive alterations, or a switch in marketing objectives sometimes makes it impossible to accurately estimate in advance the total coast of a project. Planning the work, cost estimating, and billing in several phases permits DESIGNER to adjust for such revisions/or halt work before completion if a project is postponed or canceled.

Any canceled project is billed only through phases and/or portions of phases that were actually completed by DESIGNER. For each project, CLIENT will receive a proposal/ estimate outlining the project specifications and our proposed scope of services and working / billing phases. Each proposal estimate will contain a project budget, which includes estimated fees for professional services and separate itemized cost for anticipated out-of-pocket expenses. We will begin work upon CLIENT’S approval of the written estimate. Your approval (preferably written) will constitute an agreement between us.


CLIENT agrees to pay DESIGNER in accordance with the terms specified in each proposal/estimate. Every project requires full payment or if specified 50% of the project cost before work can begin. Unless otherwise specified, all subsequent balances due are payable upon art approval. Interest on past due balances is 12% par anum or 1% per month. We reserve the right to refuse completion or delivery of work until past due balances are paid. Estimate: Billing will reflect that actual cost incurred. Valid for only 30 days from date of estimate. Client requested changes will be billed additionally. The client will be notified of any price changes.


Fees for professional services do not include outside purchase such as, but not limited to, printing, photography, color printouts, laminating, illustrations, separations, shipping and handling or courier services. Expenses are itemized on each invoice. Expenses may be subject to Quebec or Canada sales tax(es). If consultant or supervisory services are required in out of our location, we will bill lodgings, meals, and transportation at coast. Reimbursement for mileage is calculated at current allowable rates.


New work requested by CLIENT and performed by DESIGNER after a proposal / estimate has been approved is considered a revision or alternation. If the job changes to an extent that substantially alters the specifications described in the original estimate, we will submit a proposal revision memo to you, and a revised additional fee must be agreed to by both parties before further work proceeds. Author’s alterations and other copy changes requested after layouts are completed are billed at standard hourly rates.


Estimates are based on a reasonable time schedule, and may be revised to take in to consideration your “Priority Scheduling” requests requiring overtime and weekends. Knowledge of your deadlines is essential to provide an accurate estimate. In additions, outside suppliers such as service bureaus charge a 100% to 200% markup on overtime after business hours and weekends.


CLIENT agrees to exercise due diligence in its direction to us regarding preparation of materials and must be able to substantiate all claims and representations. You are responsible for trademark, service-mark, copyright and patent infringement clearances. You are also responsible for arranging, prior to publication, any necessary legal clearance of materials we prepare.


It’s the CLIENT’S responsibility to check proofs carefully for accuracy in all respects, ranging from spelling to technical illustrations. DESIGNER is not liable for errors or omissions. Your signature or that of your authorized representative is required on all artwork prior to release for printing or other implementation.


CLIENT shall pay for all transmissions charges. The DESIGNER is not responsible for any errors, omissions or extra costs resulting from faults in the telephone, cable, satellite network or from incompatibility between the sending and receiving equipment.


The CLIENT will accept over runs or under runs that do not exceed 10% of the quantity ordered on all jobs. The DESIGNER will bill for actual quantity delivered within this tolerance. If the CLIENT requires a guaranteed quantity, the percentage of tolerance must be stated at the time of quotation.


Upon reasonable notice, any and all invoices from our vendors, time sheets and other documentation relating to your account can be made available to you.


DESIGNER will take all reasonable precautions to safeguard the property you entrust to us. In the absence of negligence on our part, however, we are not responsible for loss, destruction or damage or unauthorized use by others of such property. We will use our best efforts to ensure quality and timely delivery of all design pieces. Although we may use our best efforts to guard against and loss to you through the failure of our vendors, media, or others to perform in accordance with their commitments, DESIGNER is not responsible for failure on their part.


All materials or property belonging to the CLIENT, as well as work performed, may be retained as security until all just claims against CLIENT are satisfied.


Once a project has been delivered by us and is fully paid for by CLIENT, DESIGNER will assign the reproduction rights of the design for the use(s) described in the proposal or invoice.

According to the Copy right LAW of 1976, the rights to all design and art work, including but not limited to photography and or illustration created by independent photographers or illustrators retained by DESIGNER, or purchased from a stock agency on your behalf, remain with the individual designer, artist, photographer or illustrator. Unless a purchase of “All Rights” (A Buyout) is negotiated with DESIGNER and/or his/her authorized representative, you may NOT use or reproduce the design or the images therein for a purpose other than the one(s) originally stipulated. If you wish to use the design we have created and/or the images within it for another purpose or project, including a reprint or expedition, you must contact us to arrange the transfer of rights and any additional fees before proceeding.

We reserve the right to photograph and/or distribute or publish for our DESIGNER/firms promotional and marketing needs any work we create for you, including mock-ups and comprehensive presentations, as samples for our portfolio, firm news letter, web/Blog article, web site, brochures, slide presentations and similar media. We agree to store designs in digital format on computer discs for a period of 6 months beyond the delivery of a job. Thereupon, we reserve right to discard them.


The term of this agreement will continue for work in progress until termination by either of us upon thirty (30) days written notice. If you should direct us at any time to cancel, terminate or “put on hold” and previously authorized purchase, we will promptly do so, provided you hold us harmless for any cost incurred as result. Upon termination of this agreement, DESIGNER will transfer to CLIENT all your property and materials in our control and for which you have paid. CLIENT will indemnify and hold DESIGNER harmless for any loss or expense (including attorney’s fees), and agree to defend DESIGNER in any actual suit, claim or action arising in any way from our working relationship. This includes, but is not limited to ascertains made against CLIENT and any of its products and services arising from the publications of materials that we prepare and you approve before publication.


Production schedules will be established and adhered to by both CLIENT and the DESIGNER, provided that neither shall incur any liability, penalty or additional cost due to delays caused by state of war, riot, civil disorder, fire, labor trouble or strike, accidents, energy failure, equipment breakdown, delays in shipment by suppliers or carriers, action of government or civil authority, and acts of God or other causes beyond the control of the Client or the Designer. Where production schedules are not adhered to by the Client, final delivery date or dates will be adjusted accordingly.


The validity and enforceability of this agreement will be interpreted in accordance with the laws of the Canada applicable to agreements entered into and performed in the Province of Quebec. This agreement is our entire understanding and may not be modified in any respect except in an executed agreement.

If we must retain attorneys to collect our invoices; we will be entitled to reasonable attorney’s fees, court costs, and interest at the maximum rate permitted by law.